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Beverly Redley, Customer Services Adviser, London & Quadrant
The training I’ve done through Upkeep has given me a good understanding of the different types of maintenance problems that occur in buildings, what causes them, and the right kind of action to take.
Upkeep/City & Guilds Certificate in Diagnosing defects and ordering repairs overview
The Upkeep/City & Guilds Certificate in Diagnosing defects and ordering repairs gives candidates the skills to diagnose defects in properties and order the right repairs.
The five modules that make up the certificate can be taken as standalone one-day courses, or combined to achieve the nationally-recognised City & Guilds Certificate above. They are designed for non-technical staff like housing officers, repairs centre staff, receptionists or administrators – anyone whose job involves working with properties.
The certificate has a modular format. Following the five courses there is a half-day assessment. This means you can attend the courses when it suits you and your organisation, and gradually accumulate the credits you need to gain the certificate. You can attend the courses in any order, although we recommend that you do repairs reporting skills last, as this is a good reminder of all the topics covered.
About City & Guilds:
City & Guilds is the leading provider of vocational qualifications in the UK. Their vocational qualifications are nationally recognised and have already benefitted millions of people. They allow candidates to use the theoretical and practical skills they have acquired to gain employment, as an entry to higher education or as a means to individual growth.
What the course covers
The five courses include:
City & Guilds Assessment
Once you have completed the five modules that make up the Upkeep/City & Guilds Certificate in Diagnosing defects and ordering repairs, you will have to sit an assessment.
Upkeep Training will register you as a candidate with City & Guilds – ask us for the registration form. The assessment lasts half a day and covers all the key topics from the courses you will have completed.
The questions will be similar to the practical work involved as part of the course modules.
If you successfully complete the assessment, you will gain the nationally-recognised Upkeep/City & Guilds Certificate in Diagnosing defects and ordering repairs from the City & Guilds of London Institute.
Exam dates are shown below.
Who should attend
Have you already attended any of the five courses?
If you have already attended any of these courses at Upkeep, you may be able to get a credit towards the certificate.
Upkeep’s courses involve so much more than straightforward classroom teaching.
Our interactive training programmes use real items on display at our London headquarters – an extensive collection of models and practical examples that aid learning. Time and again, candidates say use of the display helps aid their understanding of what makes a building work and how its systems operate.
If you can’t make it to our offices, we can come to you with a bespoke training package tailored to meet your needs and those of your organisation.
City & Guilds
Please note, our course can be taken as a standalone course or as part of the City & Guilds Certificate Diagnosing Defects and Ordering Repairs.